For many workers, the frequent need to switch between devices can become cumbersome and disruptive. Otherwise simple tasks like logging in, reopening applications, and re-establishing your workspace end up consuming valuable time when done many times throughout the day. To address this challenge, we’re happy to introduce ChromeOS desk sync. This feature allows users to pick up right where they left off, moving from one ChromeOS device to another and seamlessly resuming their work. All open windows, tabs, applications, and user profile settings, along with authentication into different web services, are automatically transferred across devices.
Supporting frontline workers across industries
Across any industry, but especially frontline use cases like retail, hospitality, healthcare, and manufacturing, desk sync is a practical addition to support worker productivity.
In retail and hospitality, desk sync helps streamline operations during shift changes and improve customer interactions. Associates can pick up a new device at the start of their shift and immediately access their work, whether for inventory management, team communication, sales, and more, to better facilitate shift changes. Front desk staff can immediately access guest reservations, check-in systems, and service requests through any available device at the reception desk and continue right where they left off, making guest experiences smoother as well. This instant access allows employees to focus on providing a more consistent service, reducing wait times and improving customer experiences in the process. Even more, new employees may find it easier to adapt to shared device environments, as their familiar workspace can follow them and reduce setup times across devices.
Take a look at Village Hotel Club, who uses desk sync to share devices between hotel employees. At every hotel’s leisure center, two Chromebooks are available to share, which allows employees to take a ChromeOS device with them as they walk prospective members through their facilities, and then complete applications directly from that same device. This means employees can count on a reliable application experience across devices, without any disruptions to their workflows that could potentially impact customer service.
ChromeOS has revolutionized the way we work and revolutionized my role as an IT manager keeping data, people, and devices safe. It has also improved collaboration to the point that I couldn’t imagine how we could work effectively without them.
Dan Morley
Head of IT Infrastructure and Service Delivery, Village Hotels
In healthcare environments, desk sync optimizes essential tasks and enhances data consistency. Healthcare professionals can effortlessly move between patient rooms, nurse stations, or any other departments where devices can’t be moved around, accessing electronic health records, diagnostic tools, and communication platforms. Having access to consistent experiences to work across also helps support data privacy by reducing opportunities for vulnerabilities, human error, and data management issues. Overall, desk sync allows healthcare staff to spend less time worrying about login procedures and system navigation, and more time on direct patient care and critical tasks.
Within manufacturing use cases, desk sync contributes to a more continuous production flow and helps support team hand-offs. Manufacturing line workers and supervisors alike can easily move between workstations, accessing real-time data, quality control applications, and dashboards without significant delays. For shift changes, teams can more easily get up and running with desk sync, reducing disruptions in operations between shifts. Ultimately, reduced time spent on device setup will lead to more efficient time spent on the production floor and better operational efficiency as a result.
Future proof your frontline
ChromeOS desk sync is a powerful tool designed to meet the needs of modern work environments. By making it easier to transition between devices, it greatly reduces downtime and disruptions commonly associated with device switching. Whether in retail environments, hospitality, healthcare, or many other industries, desk sync provides consistency across devices, and empowers employees to focus more on their productivity and delivering exceptional customer experiences. If you’d like to get started with ChromeOS desk sync today, you can view our help center page to begin your configuration.
Interested in learning more about how ChromeOS can support shared device use cases? Visit our website.