34 gen AI success stories with customers and ISVs

Like many of you reading this, I fancy myself a builder. I got my first taste of making a computer do something based on code I wrote into a TI-99  console when I was 8 years old and was hooked. In the four decades that have followed, I’ve seen hundreds, maybe even thousands of developers and companies transform as we shifted from the internet to client-server to mobile and to cloud. 

I’ve not seen anything quite as transformative quite as fast as what we’re seeing now, helping companies harness AI to transform their software development, business process, information retrieval, and more. 

As part of our commitment to offering the most open and innovative generative AI partner ecosystem, we’re lucky enough to work with the most cutting-edge software companies in the world. As we head into Google Cloud Next ‘25 this week, we thought it might be inspiring to showcase the following 34 use cases illustrating how companies are using AI to transform how they work — moving beyond hype and into production. And if you want even more examples, check out our list of hundreds of real-world gen AI use cases we’ve helped build with our customers and partners.

Hope to see you at Next!

• AES – Enabling a massive audit process overhaul with accuracy, speed, and scale with gen AI agents built using Vertex AI and Anthropic’s Claude models.

• Airwallex – Detecting and managing fraud in real time in a scalable, always-available environment with Vertex AI, GKE, and GitLab. 

• Allegro – Enabling millions of real-time, personalized conversations with AI-powered omnichannel orchestration with Google Cloud and GrowthLoop.

• Augment Code – Accelerating AI coding with Google Cloud and NVIDIA and deepening the understanding of enterprise code with Vertex AI and Anthropic’s Claude.

• BrainLogic – Improving digital commerce experiences with Zapia, a uniquely Latin American personal AI assistant, built with Vertex AI and Anthropic’s Claude models.

• Bud Financial – Creating new ways of working and new operating models for financial institutions with Vertex AI and Astra DB from DataStax.

• Capital Energy – Taking sustainable energy to new heights with secure cloud technologies, AI, and data platforms with Vertex AI and Fortinet.

• CERC – Processing millions of credit data forecasts in minutes with near real-time insights and reduced costs with Databricks on Google Cloud.

• Copel – Providing real-time insights with a natural language AI agent that interacts directly with SAP ERP using Google Cloud Cortex Framework.

• Cox 2M – Reducing time to insights for non-technical users by 88% with natural-language chat and gen AI with Gemini and ThoughtSpot.

• Far Eastern New Century – Streamlining cross-border operations with generative AI with Google Cloud VMware Engine and Microfusion.

• Flockx – Combating loneliness by connecting individuals with AI Agent communities via their Collaboration Layer built with Google Cloud and Elastic. 

• HDFC ERGO – Pioneering insurance superapps for India with personalized AI-driven services at scale with Vertex AI, Niveus Solutions, and Lumiq.

• Hunkemöller – Building advanced AI solutions and a game-changing customer data platform for an SAP shop with Vertex AI and Devoteam G Cloud.

• Israel Antiquities Authority – Preserving the past for future generations with modern research models with Gemini, NetApp, VMWare, and CommIT.

• LiveX AI – Reducing customer support costs by up to 85% with AI agents trained and served on Google Kubernetes Engine and NVIDIA AI.

• L’Oréal – Delivering a flexible and scalable set of declarative generative AI APIs,  in 3 months, for secure access to gen AI for all with Gemini and LangChain.

• Maqqie – Transforming the future of HR recruitment and driving increased revenue and retention with Vertex AI and Rappit.

• Mercari – Dramatically improving the user experience for both buyers and sellers on its ecommerce marketplace with Vertex AI and Weights & Biases.

• Naologic – Democratizing access to AI for all companies—regardless of IT expertise—with Gemini, Google Cloud for Startups Cloud Program, and MongoDB.

• NotCo – Transforming its operations with Google Cloud AI agents and Google Cloud Cortex Framework with SAP and Eleven Solutions. 

• Palo Alto Networks – Speeding software development with Vertex AI and Anthropic’s Claude and protecting cybersecurity with NVIDIA and Google Cloud.

• Quora – Powering millions of human-like daily interactions through dynamic gen AI chat experiences with Gemini, Vertex AI, and Anthropic’s Claude.

• Rapid7 – Improving customer experiences with efficient cybersecurity customer support, at lightning speed, with Gemini and Ask AI.

• Replit – Making software creation accessible and efficient for everyone with Gemini and Anthropic’s Claude.

• Stax AI – Automating manual processes and transforming massive volumes of trust accounting data in minutes with Google Cloud and MongoDB.

• Studiosus Reisen – Embracing the future of travel with real-time customer bookings with Vertex AI, SAP, happtiq, and Solid Cloud.

• Sumitomo Rubber Industries – Accelerating software development time and delivering innovative products faster with Gemini and Kyocera.

• Suzano – Enhancing cloud-based data sources for sustainable materials management on SAP with Gemini, Google Cloud Cortex Framework, and Sauter.

• UDN Group – Improving clickthrough rates, enhancing operational efficiency, and providing highly reliable digital media services with Vertex AI and Merkle.

• Vodafone – Providing clear customer insights and actionable decision intelligence with a 360-customer view for improved service experiences with Google Cloud and Quantexa.

• Wayfair – Driving AI innovation in e-commerce with curated options that elevate online shopping experiences using Google Cloud and Snorkel

• WealthAPI – Delivering next-gen financial insights in real time to millions of customers for personalized guidance at scale with Gemini and DataStax Astra DB.

• Writer – Building and training over 17 large language models (LLMs) that scale up to 70 billion parameters for custom AI models with Google Cloud and NVIDIA.

Learn more at Google Cloud Next ‘25.

These partners are driving a wave of generative AI innovation, building next-generation applications and models, and integrating their solutions with powerful Gemini, Vertex AI, and BigQuery features. These advancements are helping customers realize the value of generative AI faster than ever before. Explore more stories to learn how our open partner ecosystem is supporting customer gen AI deployments, and discover how our partners simplify the discovery, procurement, and deployment of groundbreaking generative AI solutions in the Google Cloud Marketplace.